Cyberark

Description of Processing Activities

Hosting provider. AWS Pinpoint for provision of one-time codes via SMS & telephone for CyberArk Identity AWS SES for Account management via email, for example provision of one-time codes via email, password expiry emails, new tenant creation email for CyberArk Identity AWS Bedrock (in United States) for the provision of AI features within CyberArk Services

Use of Microsoft’s Azure Open AI for the provision of AI features within CyberArk Services

Observability metrics on service performance and activity, based on CyberArk system logs

Content Distribution Network (CDN), managing and protecting CyberArk services from DDoS with Web App Firewall (WAF)

Delivery of operational and account management emails through IBM Cloud SendGrid

Firebase Cloud Messaging in order to send push notifications for CyberArk Identity Use of Google Cloud Vertex AI for the provision of AI Features within CyberArk Secure Infrastructure Access Use of Google reCAPTCHA for CyberArk Certificate Manager

Provision of one-time codes via SMS & telephone. Twilio SendGrid: Account management via email, such as provision of one-time codes via email, password expiry emails, new tenant creation email

Customer messaging platform providing tools for engaging with users

Usage analytics, surveys, and product notifications

Customer notification platform

Feature manager

Operations and hosting services provider; customer support

Hosting and infrastructure provider

SMS Verification Services

Email delivery platform