Scinote

Customer Relationship Management (CRM) Suite — marketing, sales pipeline management, and customer communications

Large language model (AI) services integrated into SciNote product features

Product adoption and in-app user onboarding analytics — user guidance flows and feature adoption tracking

Cloud infrastructure (IaaS/PaaS) — hosting the SciNote ELN application and services

Project and service management tool (Jira Suite) — used for internal operations and customer support

Email service provider (Google Workspace) for business communication

Application performance monitoring, logging and observability

Cloud-based file storage and document management

AI-powered meeting recording, transcription and summarisation — used by the sales and revenue teams