Vendors
17
Distinct locations
8
Slug
willo
Vendors used by Willo
Sub- processor
Purpose
Processing Location
Amazon AWS
Cloud hosting / IaxaS
EU & US (depending on Service configuration)
Anthropic
AI processing for Willo Insights (where enabled), including job blueprint analysis, candidate fit scoring, and assistive insights and summarisation outputs via Claude API
US
Firebase
App backend (auth, analytics, storage)
EU & US (depending on Service configuration)
Cloud Employee
Software development services - engineering and product development.
Philippines
Newsoft
Software development services - engineering and product development.
Ukraine
Google, Inc
Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin.
EU & US
Helpscout
Helpdesk/ticketing for customer support, incident handling, and DSAR intake.
US
Hubspot
CRM & customer communications for onboarding, account admin, service notifications and support.
EU & US
Kombo
Unified HR API (integrations)
EU
New Relic
Application performance monitoring/observability for service operations (metrics, traces, availability).
EU & US
Sendgrid
Email delivery
US
Sentry
Error/performance monitoring for reliability (event/error capture, performance traces).
US
Twilio
Transactional SMS communications.
US
Yoti
Identity verification
UK & EU
Deepgram
(Where enabled) Speech-to-text AI
EU
OpenAI
(Where enabled) AI text summarisation (API/ChatGPT)
EU & US