Useberry

Provision of cloud services. We use it to store data you generate by using the service securely in the cloud.

Google Analytics is a web analytics service we use it to track your use of the service and prepare reports on user activity.

MongoDB is a general-purpose, document-based, distributed database platform we use for storing, retrieving, and managing various types of data.

We use this service for sending, storing, and tracking emails.

We use this service for customer support communications customer communications (email, chat).

We use this service for customer communications, user interaction, and helpdesk assistance.

This service processes the payments for us.

ChartMogul is a subscription analytics platform we use for tracking and analyzing subscriptions and helps us understand subscription trends, analyze customer behavior, and optimize subscription-based business models.

Amplitude is a product analytics platform that helps us understand user interactions, analyze trends, and optimize the Useberry platform.

Calendly is an online scheduling platform that helps us create scheduling links that users can use to book time slots based on their availability for demo, sales, and support purposes.

Useberry integrates with Figma’s Embed Kit and REST API to track user interactions and import content seamlessly. This integration collects data (no personal data & only when a study is being performed) like clicks and transitions to enhance Useberry’s analytics. All data collected through the Figma integration is handled securely in accordance with our privacy policy. For Figma’s data handling practices, refer to their privacy policy.

Reditus is a partner management platform. We use it to manage our partner and referral programs efficiently, helping us track referrals, commissions, and partnership performance.

Rev.ai is a speech-to-text platform. We use it to automatically convert spoken content from user recordings into text and metadata, helping us provide captions and insights for user research.

OpenAI is an artificial intelligence platform. We use it to analyze and summarize insights from user feedback and test session data using advanced language models, improving our reporting and analytics features.

Wrapp is an IAPR-certified, cloud-based platform for Greek businesses. We use it to automate electronic invoicing, helping us maintain full compliance with the Greek Independent Authority for Public Revenue (ΑΑΔΕ / IAPR) regulations and myDATA digital accounting.

We use this service for email marketing, automation, tracking, and distributing communications to our users and subscribers.

We use this service to provide calendar synchronization, scheduling automation, and meeting coordination features within our application.