Zendesk

Companies using Zendesk

1. 1 Mixpanel Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.
2. 2 Newrelic Management of customer support tickets
3. 3 Calendly Customer service communication tool
4. 4 Mailchimp To provide online chat and email support to our customers.
5. 5 Gainsight Customer Service Software
6. 6 Box User relationship management, customer and user support
7. 7 Cloudinary Customer Support
8. 8 Coralogix Data center located in Europe (Ireland).
9. 9 Plivo Platform Services
10. 10 Recurly Customer Service Portal
11. 11 Sendsafely Customer Support & Ticketing
12. 12 Talogy Ticket tracking system for IT incidents
13. 13 Sinch Sinch Messaging, Voice API, In-App Calling, Verification, MessageMedia, Engage, Engage Classic, Chatlayer, Mailgun, Mailjet and Email on Acid, Elastic SIP Trunking
14. 14 Glean Customer Support Portal
15. 15 Acaglobal Helpdesk services software for SaaS products
16. 16 Imperva Customer support management services
17. 17 Forgeglobal Customer support
18. 18 Checkr Customer Support
19. 19 Flywire
20. 20 Phantombuster
21. 21 Aha
22. 22 Freeagent Customer support services
23. 23 Clio Customer Support
24. 24 Dynatrace Customer support platform
25. 25 Hasura Customer Support
26. 26 Pditechnologies
27. 27 Workable Customer Support communications (live chat).
28. 28 Lightspeedhq Customer communications
29. 29 Tubularlabs Customer support platform
30. 30 Meazurelearning Exam support (ticketing); customer support resolution management
31. 31 Squadcast Customer Support & Troubleshoot
32. 32 Arcticwolf Product ticketing system
33. 33 Virtru Customer support
34. 34 Webmanuals Customer support ticketing platform. Processes contact information and support correspondence submitted by customer users.
35. 35 Whistic Customer Support
36. 36 Jasper Support
37. 37 Termly Customer support platform
38. 38 15five Support
39. 39 Dizzion Customer care ticketing and management tools
40. 40 Duckcreek Customer Support
41. 41 Gaggleamp Our customer success team uses this to log and track support requests
42. 42 Sona Messaging service for customer support
43. 43 10xgenomics Customer support
44. 44 Accountingweb Support platform
45. 45 Claroty Ticketing system
46. 46 Malwarebytes Customer Support
47. 47 Glg AI Provider
48. 48 Hrzone Support platform
49. 49 Kliken United States
50. 50 Wpengine Customer support management and communication
51. 51 Higherlogic Customer Support
52. 52 Lumifywork Helpdesk and support
53. 53 Venasolutions Customer Service
54. 54 Appsflyer
55. 55 Cultureamp Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.
56. 56 Psiexams Ticket Tracking system.
57. 57 Qoria Customer support ticketing, live chat, help centre management.
58. 58 Traceone Support tool
59. 59 Discoveryeducation
60. 60 Dragos Customer help desk operations
61. 61 Revenue Customer support ticketing and helpdesk services
62. 62 Explaineverything Zendesk is a contingent subprocessor. Promethean uses Zendesk to help Explain Everything users that encounter any problems while using our Explain Everything app. For support purposes, user personal data may be transferred to Zendesk only if the user submits a support request. Only limited Promethean personnel (2 individuals located in Poland) currently have access to the Zendesk Tech Support features.
63. 63 Integrate Support ticketing platform
64. 64 Jobvite
65. 65 Talentlms Support
66. 66 Bettercloud Support infrastructure on File Governance (Tricent)
67. 67 Invicti Support Ticketing System
68. 68 Sigmacomputing Support Request Ticketing
69. 69 Wavelo
70. 70 Docsumo Customer support
71. 71 Doppler Customer Support
72. 72 Hicleo Customer support
73. 73 Qualisflow Customer Support Management and Analytics
74. 74 Thekeysupport Cloud-based customer support tool
75. 75 3bweb Customer support system and customer relationship management
76. 76 Cape Ticketing
77. 77 Clientsuccess Customer support ticketing
78. 78 Lrn Client support management & Help Center services
79. 79 Mediafly Customer Support & Documentation
80. 80 Openmetal Facilitate help requests
81. 81 Smtp2go Customer Support
82. 82 Ultimo Support + community platform
83. 83 Bark Manages customer support requests.
84. 84 Marketplacer Customer support.
85. 85 Picussecurity Customer support service
86. 86 Useberry We use this service for customer support communications customer communications (email, chat).
87. 87 Addigy Support Ticket System
88. 88 Arkoselabs Customer Support Ticketing Software
89. 89 Attensi Processing of support tickets
90. 90 Datajar Incident monitoring and management
91. 91 Fortinet Customer Support
92. 92 Godatafeed Customer Support Services
93. 93 Goiguide Customer service and technical support ticketing automation platform.
94. 94 Harmon Customer Support, Storage, logs and diagnostics
95. 95 Leadiq Customer Service
96. 96 Memberstack Customer Support and Communication Services
97. 97 Mentorloop In-application support and communications software, accessible where users choose to engage via a chatbot and email.
98. 98 Parsec Contacting customer support from the application
99. 99 Signiant Support ticketing
100. 100 Absorblms Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes. Zendesk Privacy Policy can be viewed here .
101. 101 Chartboost CRM for communications with customers
102. 102 Circle Customer Support
103. 103 Joinsherpa Used to receive and track customer support tickets.
104. 104 Lucidworks Customer Service
105. 105 Ritueldefille Customer support
106. 106 Tulip Live Chat Support
107. 107 Bloomreach Support
108. 108 Doit Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations. DoiT International uses Zendesk to accept the customer expert inquiries, manage and automate the technical support services.
109. 109 Gruntwork Customer support
110. 110 Lakesidesoftware Customer facing ticketing system for bug tracking.
111. 111 Responsive Customer support ticketing system
112. 112 Retrium Sales and support services
113. 113 Scoro Processing client support requests
114. 114 Sparrowconnected
115. 115 Studyteamapp Customer support management
116. 116 Tune Customer Service
117. 117 Wevideo Customer Support
118. 118 Appamondo Support, customer experience and communication management.
119. 119 Bystadium Client Communication Platform for client services.
120. 120 Catonetworks Zendesk, Inc.
121. 121 Contrastsecurity United States Customer success employees with privileged access could potentially access from any of these locations: Canada, Japan, UK
122. 122 Datadoghq Customer support platform
123. 123 Openapply
124. 124 Resonate Customer Support Tools
125. 125 Schoolsbuddy Customer support
126. 126 Useworkshop Customer support software
127. 127 Firstup Provider of customer support tools
128. 128 Goethena User support ticketing and live chat system
129. 129 Grip Support Portal and Ticketing
130. 130 Khanacademy Customer Support
131. 131 Titanfile Customer Support
132. 132 Chainalysis Customer service software and support ticketing system.
133. 133 Cognite Used for managing support tickets. Data sent to support will be stored and processed in this service.
134. 134 Embeddable USA
135. 135 Kallidus All services
136. 136 Rsvpify Email-based customer support ticketing
137. 137 Sparrow Customer communication platform
138. 138 Envestnet Zendesk handles service requests, manages client interactions, and supports operational workflows across teams. As a subprocessor, Zendesk handles Personal Data and is subject to contractual privacy governance measures.
139. 139 Learningbank Support process
140. 140 Mimosa United States
141. 141 Unimarket Customer support
142. 142 Highwire Customer support platform
143. 143 Karat Customer Support
144. 144 Ookla customer support, help desk
145. 145 Sfis Customer support platform
146. 146 Vulcancyber Support service (ticketing system)
147. 147 Zilliz User support services for troubleshooting product issues
148. 148 Linushealth Customer support
149. 149 Myverifly
150. 150 Securecodewarrior • United States
151. 151 Secureschools Provision of customer service software.
152. 152 Subscribepro Support Ticket System
153. 153 Zapproved Customer support management
154. 154 Apivoid Customer Support
155. 155 Arcticshores Customer and Candidate Support and Knowledge Base
156. 156 Branch Customer support ticketing platform
157. 157 Carear Service Management
158. 158 Greenlighthealth Customer Support
159. 159 Hellowaldo Support ticketing
160. 160 Ortec Zensdesk is a ticketing and supportcenter platform to increase our customer support and experience. It allows for 24/7 contact, overview of tickets and their status and creation of new requests to report an incident, service request or change request. Access is restricted to registered users and users only have access to their own customer environment and tickets. Location of processing: Ireland, EU (AWS Hosting) Website: www.zendesk.com
161. 161 Shootproof Cloud-based customer support services
162. 162 Classcompanion Cloud-based Customer Support Services
163. 163 Ideracorp Support Service; Contains support tickets and communications
164. 164 Instabase Customer support ticketing
165. 165 Logicgate Customer ticket management portal
166. 166 Pitchcrm Customer support ticketing system
167. 167 Solitics If you engage in support we may receive basic info related to your end users’ case / subscription (e.g., name, email, phone number, company, country, member ID).
168. 168 Synergysky Customer Support
169. 169 Talarian USA/Asia Pacific/European Union
170. 170 Dev customer support tickets
171. 171 Everlaw Cloud-based Customer Support (only applicable where Customer chooses to attach or upload Customer Data during support communications)
172. 172 Vendasta
173. 173 Onemodel Customer support ticketing and implementation coordination
174. 174 Appsanywhere
175. 175 Cheq Customer Support
176. 176 Vipre Management of Support Tickets –data contained in support tickets (name, email address, attachments to tickets) Assistance with technical support – data contained in support tickets (name, email address, attachments to tickets)
177. 177 Workpoint365 Customer support WorkPoint uses Zendesk for handling support tickets and providing support to our partner on configuration and troubleshooting of customer solutions.