Absorblms

Absorb uses AWS to host its LMS. Processing includes LMS data and LMS generated data. AWS Privacy Policy can be viewed here .

Absorb uses ChurnZero as a Customer Success Management solution to proactively manage retention and optimize workflow to the customers lifecycle. Data processed may include LMS administrator contact and business details and LMS details related to business insights. The ChrunZero Privacy Policy can be viewed here .

Absorb uses Foxy.IO to handle all E-Commerce transactions within the Absorb shopping cart. Data processed includes LMS user and course details, and E-Commerce transaction details. Foxy.IO Privacy Policy can be found here .

Absorb uses Gong.io to record calls, emails and demos with current customers for the purpose of sales enablement and relationship management. Data processed may include contact and business details and LMS details related to business insights. Gongs Privacy Policy, can be viewed here

Leveraging Fin.ai to enable automated customer service resolution, improve response accuracy and speed, analyze support trends, and optimize customer support. Intercom, Inc. Privacy Policy can be viewed here

Absorb uses Azure to host mobile codes and Artificial intelligence functionality. Absorb uses Office 365 including Teams for productivity, meetings, and collaboration. Data processed may include contact and business details, meeting and LMS details related to business insights including Teams meeting recordings. For Microsoft Privacy Policy, see here .

Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details. For New Relic General Privacy Notices, see here .

Absorb uses Okta Customer Identity Cloud to enable single sign-on (SSO) for access to the following support platforms: The Absorb Knowledgebase; Absorb Academy and The Absorb Ideas Portal. Okta privacy policy can be accessed here .

Absorb uses Pendo for its in-app product analytics, in-app guidance, and user feedback platform. Pendo Privacy Policy can be viewed here .

Absorb uses Salesforce.com to manage its relationship with clients and prospects. Data processed may include contact and business details and LMS details related to business insights. Salesfoce.com Privacy Statement can be found here .

Absorb uses Sumologic to manage logs including security logs. Data processed may include user and LMS activity and generated LMS details. Sumo Logic Privacy Statement can be viewed here .

Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes. Zendesk Privacy Policy can be viewed here .

Absorb uses Zuora to manage the billing of our clients. Processing data is limited and may include client contact details for billing purposes. Zuora Privacy Statement can be viewed here .

Absorb uses Zoom for video conferencing. Data processed may include contact and business details, meeting and LMS details related to business insights may be included in Zoom meeting recordings. Zoom Privacy Policy can be found here .

Absorb’s use of Workato is for custom integration as a platform purchased services. Data processed may include client user HCM data and course meta data as provided by the client. Workato Privacy policy can be viewed here .